Dell Inc.

  • Hire top talent and foster an environment conducive to a high performing team, develop all team members and mentor to improve and initiate action plans against annual feedback surveys.
  • Collaborate with functional teams about the IT and business segments in order to generate and communicate coherent plans and set the overall priorities while ensuring quality assurance.
  • Revise the overall plans and outcomes, including sharing the overall metrics & project deliverables that drive the organisation and improve the internal and external customer experience.
  • Update team and leadership status on operations, project and risk factors, as well as deliver technical and process guidance to project and operational teams, web designers, and HR personnel.
  • Founding member of the Online organization in Brazil – evolving from Content Developer to Site Operations Manager and now local leader.