Dell Inc. Hire top talent and foster an environment conducive to a high performing team, develop all team members and mentor to improve and initiate action plans against annual feedback surveys. Collaborate with functional teams about the IT and business segments in order to generate and communicate coherent plans and set the overall priorities while ensuring quality assurance. Revise the overall plans and outcomes, including sharing the overall metrics & project deliverables that drive the organisation and improve the internal and external customer experience. Update team and leadership status on operations, project and risk factors, as well as deliver technical and process guidance to project and operational teams, web designers, and HR personnel. Founding member of the Online organization in Brazil – evolving from Content Developer to Site Operations Manager and now local Dell.com leader.